2010 Idaho Regional Travel And Convention Grant Program Application
Grant Name: Boise Convention & Visitors Bureau
Application Type: Local Application Region: 3
Organization's Legal Name (as recorded on the non-profit incorporation papers):
Boise Convention & Visitors Bureau
Chief Official:  Roberta Patterson Title:Exec. Director
312 S. 9th St., #100 
 
City: Boise State: ID Zip: 83702
Grant Manager (if awarded):  Deanene Lewis Title:Grant Administrator
312 S. 9th St, #100 
 
City: Boise State: ID Zip: 83702
Phone:344-7777 Fax:344-6236 E-Mail:dlewis@boisecvb.org
Describe how the financial resources will be monitored by your organization
The financial resources of this grant will be managed by the BCVB grant manager and records will be kept in the BCVB Mas90 accounting system which is reviewed monthly by our accounting firm, Hooper Cornell.

ITC Dollars Requested: $656,000.00 Total Match: $81,625.00
Signature of Organization's Certified Chief Official: Roberta B. Patterson

Element 1
Title: Audit
Description:
An independent Compliance Audit is required when a grant award meets or exceeds one hundred thousand dollars ($100,000). Funds awarded for the audit will be used for that purpose only and cannot be shifted into other elements. Any unspent funds remaining will revert back to the region's funding pool for the following year.

The audit shall be performed by a Certified Public Accountant and submitted to the Idaho Dept. of Commerce, Tourism Development Grant Analyst, within sixty (60) days following the authorization of the last request for funds dispersal. When the final request for funds - which will include the auditor's invoice, a copy of the audit report, final narrative report, and declaration of capital outlay is received, the grant will be closed if the match obligation has been met.

ITC Requested:  $3,000.00    Total Match:  $0.00    Total Cost:  $3,000.00

Element 2
Title: Admin/Fulfillment
Description:
This element will include an amount equal to ten percent (10%) of the amount awarded, up to $25,000. This ten percent (10%) is to be used for:

1) Fufilling requests for information and publications generated by the ITC-funded marketing plan.

2) The cost of mailing requests for funds and other direct costs incurred related to the grant award.

Audit/Fulfillment will be calculated for each request for funds and reimbursed with no further documentation from the grantee. No additional administration or fulfillment amounts will be awarded, nor can funds be shifted into or out of this element.

ITC Requested:  $25,000.00    Total Match:  $0.00    Total Cost:  $25,000.00

Element 3
Title: Marketing
Description:
INDUSTRY MARKETPLACES
The visibility of cities in the meeting and tour marketplaces is critical to any destination seriously pursuing group business. The awareness made and contacts gained can’t be accomplished in any other manner.

Meeting planner marketplaces allow city representatives to meet site decision- makers, on a one-on-one basis. These decision-makers represent corporations, associations, government agencies and SMERF (social, medical, education, religious, fraternal) groups. Participation in the tour markets is the best way to make personal contacts with individuals who decide domestic tour itineraries. Grant dollars will be used for booth space rental, furnishings, travel costs, registration, lodging and other ITC allowed expenses. Samples of shows scheduled for participation include:

Professional Conference Management Assn. – January
Meeting Professionals Intl. – January
Destinations Showcase – February
Go West - February
TRN – ConFam – March
Cascadia – March
MIC - March
Affordable Meetings Mid-West - April
Springtime in the Park – May
Rocky Mt. Intl.– May
Society of Government Meeting Planners – May
North American Travel Journalists – May
Collaborate Marketplace - May
Meeting Professionals Intl. – July
CESSE – July
Connect - August
American Society of Assn. Executives – August
Affordable Meetings East – September
IMEX America - October
Overseas Brats – October
Nurses Alliance - November
National Tour Assn. – November
Rejuvenate – November
Holiday Showcase – December

BIDS/SITE VISITS/PROMOS
The final steps in booking meetings and conventions are often bids and site visits. Bids are done when the group solicited mandates that cities bidding to host the meeting make a formal presentation. Site visits are done by decision-makers to confirm that the needs of the group will be met by suppliers from the destination. Promos are done when a group requires that a city representative attend the meeting to promote attendance for a future meeting scheduled in Boise. All of these efforts will result in hundreds and even thousands of visitors to Boise and Idaho. Site visit expenses include air travel, surface transportation, lodging, meals and entertainment. Bids and promo expenses include air travel, lodging, per diem and other travel related expenses as well as registration or exhibit space when appropriate.

SALES MISSIONS
BCVB sales staff will schedule sales missions of three to four days to targeted metro areas where there is a cluster of meeting planners, tour operators and/or travel writers and publication companies. Establishing personal contacts with these decision-makers is a part of the process of creating interest and awareness of Boise as a meeting site or travel destination.

Targeted cities to be considered include but are not limited to the following:
Washington, DC; Chicago; Phoenix; Los Angeles; Seattle; Colorado Springs.
The exact number of sales missions completed and which cities will be visited will be determined by BCVB staff’s ability to identify and make appointments with highly qualified meeting planners, tour planners and/or media representatives. Hotel sales staff will be invited, when appropriate, to accompany BCVB staff.

Grant money will be used to offset travel and special promotion costs incurred, as allowed under the ITC grant rules.

FAMILIARIZATION TRIPS
The value of fam trips is very important in cities which have limited awareness among the decision-makers. Those who plan meetings have a higher comfort level in destinations where they have personal experience with the venue and people. Fam trips are used to give these decision-makers the opportunity to experience the “quality” of our city. Historically, those who attend fam trips book future meetings and become salespeople for Boise and Idaho.

Fam trips for meeting planners, tour operators, group leaders, or media representatives may be scheduled for spring, summer and/or early fall. BCVB will co-operate in any fam trips planned by the state or regional organization during this grant cycle. Additionally, local fam trips will be planned for the people who volunteer at the visitor centers in Boise, or frontline hotel employees, to improve their skills in providing information to visitor questions about regional and local attractions. A press trip of travel writers may be held in conjunction with a special event. Grant dollars for fam trips cover those items qualified under the ITC grant rules.

SPORTS MARKETING
An ongoing component of BCVB’s marketing strategy is to aggressively work to increase the number of sports events and sports meetings held in this region of the state. Grant funds in this element will be used to attend appropriate sports markets, place advertising in vertical sports publications and directories, cover qualified costs for travel on sales missions, bids and promotions, cover site visits and provide seed money in the bid process for eligible amateur events. When opportunities arise to generate national publicity and awareness through a sports event, funds may be used to offset the cost of television, radio or print production.

A. Sports Markets (including, but not limited to)
National Association of Sports Commissions- April
TEAMS - October
ASA – November

B. Sports Advertising and Promotions
Ads will be place in NCAA publications, newspapers and other vertical publications targeted at those interested in sports such as bowling, swimming, biking, golf, etc. Additionally, funds could be used for attendance at, sponsorship of, or participation in sporting events and/or other promotional opportunities that could include, but are not limited to promotional items that are appropriate to a specific sports market such as chair covers, tote bags, basketball backboard covers, sideline banners, water bottles, lanyards, etc. Such ads and promotional opportunities will promote the activity and/or local attendance at events such as the Boise Open, Women’s Fitness Celebration, the Roady’s Humanitarian Bowl Game and BAM JAM.

C. Sales Missions, Bids, Seed Money & Site Visits
Grant funds will be used to conduct sales missions to appropriate cities to make contact with sports event planners and those who decide which venues will be used for an event. Additionally, funds will be used to prepare and present bids for hosting future events, seed money for bid fees or incentive fees required to qualify as a host city, and to bring decision-makers to visit Boise and sports facilities.

Match for these programs will come from the investment made by other organizations to plan and implement the sports events.

DIRECT MAIL
Direct mail campaigns are used to create top-of-mind awareness among qualified clients in the meetings, group tour and sports markets. Winning attention in a unique and positive way is the goal of this program. Direct mail serves that purpose for the Boise Convention & Visitors Bureau. The campaign will be designed with at least three components so that the impact of the mailings is extended. They are items people would keep and would have a prominent Boise “reminder” on each piece. Direct mail pieces are used in a variety of ways such as to encourage attendance at fam trips, pre-mailings for bids, to gather destination, decision-making information and as a follow-up to sales mission calls.

ITC Requested:  $197,500.00    Total Match:  $25,875.00    Total Cost:  $223,375.00

Element 4
Title: Advertising
Description:
A. Convention Advertising – Ads will be placed in trade publications or in industry-related newsletters such as Smart Meetings, Meetings West, Convene, Association News, Associations Now, Experient Meeting Mentor and/or other industry journals or marketplace directories distributed to meeting planners and convention site decision makers. The advertisements create awareness of Boise and Idaho as an enticing meeting destination.

B. Group Tour Advertising – Advertising will be placed in trade publications such as Courier, Group Travel Leader, Destinations, Group Tour Magazine, Packaged Travel Insider, Real America Guide and/or other industry journals and publications read by travel planners, tour operators and group travel leaders. The advertisements create awareness of Boise and the state as an excellent destination for tour groups.

C. General Consumer Advertising – Advertising will be placed in diverse general consumer publications and regional newspapers to encourage visits to Boise and Southwest Idaho. These ads will target potential travelers including families, older Americans, recreationists and potential event attendees. Ads will be placed in publications such as AAA Tour Book, National Geographic Traveler, Readers Digest, Good Housekeeping, Northwest Palate, in-flight publications and regional newspapers and/or publications reaching our target markets. Advertising will also be placed in newspapers to reach Boise’s drive markets. In an effort to increase room nights in Boise, drive market advertising will promote events and activities such as holiday shopping, winter activities, art exhibits and cultural opportunities, as well as events like Gene Harris Jazz Festival, Idaho Shakespeare Festival, the Boise Open, Humanitarian Bowl and others as they may occur.

D. Support Advertising – Examples of support advertising include welcome ads that run in publications such as programs for regional conference sporting events, tournaments and major events such as the Humanitarian Bowl, World Sports Humanitarian Hall of Fame Inductions, Boise Open or Gene Harris Jazz Festival. The purpose of these ads is to welcome participants, fans and visitors to Boise and to invite them to inquire of the BCVB for information on Boise and Southwest Idaho for the purpose of extending stays or encouraging return visits.

E. Website Advertising – Advertising flights will be scheduled to run on tourism/meetings industry-related websites such as Trip Advisor and SmartMeetings.com or in online newsletters reaching travel and meeting planners with a goal to increase Boise's brand awareness and/or promote Boise as a meeting/travel destination. Other web sites may be targeted as they may coordinate with BCVB geographical and industry sales efforts.



ITC Requested:  $200,000.00    Total Match:  $25,000.00    Total Cost:  $225,000.00

Element 5
Title: Communications
Description:
WEBSITE ENHANCEMENT
The funds in this element will be used to cover the costs of regular updates, hosting, virtual tours, video streaming and maintenance of the BCVB website, www.boise.org, including access and line charges, database maintenance, search engine submissions, front-end design changes, site structure and navigation changes and back-end improvements which would improve both user and administrator functionality as needed. Funds could also be used to digitally reformat existing print pieces for download or to create and upload animation, virtual tours or video segments focusing on area attractions, activities and/or locations.

COLLATERAL/PROMOTIONAL MATERIALS
Effective high quality promotional materials are an essential to a direct sales program. The following materials are needed in order to accomplish and fulfill sales and marketing efforts and to provide adequate information for distribution at the two Boise information centers. Grant funds will be used for design, creation, photography, typesetting, printing, and other appropriate and necessary production costs allowed under the ITC grant rules.

A. City Visitor Guide
The citywide visitor information piece is used in all market segments and as a response piece for advertising. A run of up to 50,000 copies of the guide will be printed for distribution to convention groups, tour groups and to visitors at the information centers. Grant funds will be used to cover costs including layout, design, typesetting, color separation, photography, administration, management, and oversight. The remaining balance, including printing costs, will be paid by the private sector advertising investment in the guide.

B. Meeting & Tour Planner Guide
The guide is designed to detail information appropriate for meeting, group and tour planners, such as services and venues/facilities available in the city. The guides are given to meeting and event planners, tour operators, sports event planners and group travel leaders to use as a reference piece when making a site selection and/or planning an event, tour or meeting in the city. The Meeting & Tour Planners Guide is reprinted every other year. Grant funds will be used to update and print up to 3,500 guides.

C. Calendar of Events
A quarterly calendar of events representing the ten counties of Southwest Idaho is researched, prepared and distributed upon request and at the visitor centers to provide a detailed listing of the events and activities in the region. The quantity printed each quarter is based on past patterns of demand and typically ranges between 1,000 and 2,000 pieces.

D. Photography
Funds will be used to purchase photography depicting the lifestyle, scenery, attractions, activities, amenities and diversity of Boise and Southwest Idaho. Photography will be used for tourism promotion purposes only, i.e. convention promotion, bids, editorial support and in Bureau publications, programs, advertising and on the website. All purchases will be approved for use on the web. Funds could also be used to make DVD dubs of our promotional video, to reproduce promotional photography for distribution or to make enlargements for tradeshow-type promotions where larger photos are needed to provide a backdrop or display.

E. Bookmarks
Funds will be used to create four-color, two sided bookmarks featuring photography and facts about Boise. They will be distributed at marketplaces reaching all travel segments – sports, meetings/conventions, group tour and media.

RESEARCH
Research funds are used by the Bureau to subscribe to or purchase lead programs for meetings and sports events as well as to track industry trends. Funds in this element will be used to purchase secondary research information available through industry sources. Additional research studies could be purchased regarding consumer needs and decision priorities relating to travel planning Funds will also be used to continue a contract with the company that provides electronic follow-up surveys to meeting planners and event organizers to test the level of satisfaction of visitors to the city. Information gathered through these surveys is shared with local providers when appropriate. The data collected from these research sources helps the Bureau identify highly potential clients from quality research firms and also helps as the Bureau develops the message to attract both visitors and group decision makers to the city and state.


ITC Requested:  $84,000.00    Total Match:  $10,500.00    Total Cost:  $94,500.00

Element 6
Title: Partnerships
Description:
INDUSTRY PARTNERSHIPS
The growing need for developing partnerships within our marketing strategies in order to maximize the reach of financial resources is the underlying goal behind the funding requested in this element. Grant funds will be used to partner with others who develop programs and events that create the opportunity for national/regional coverage of the city and/or the region. Coverage of this scope is only achievable through these partnerships. Examples of these types of partnerships include but are not limited to: Boise State Athletics, Roady’s Humanitarian Bowl, Women’s Fitness Celebration, outdoor recreation broadcasts, Albertsons Boise Open Golf Tournament, NCAA, AAU, Ironman, and organizers of other future events.

Partnership programs could include the design and production of promotional pieces, ads, videos, venue expenses and/or bid/support fees for qualified events. Additionally partnerships will be developed to utilize press release distribution services such as Adventure Travel Media Source. These programs can position the state, the region and the city as desirable destinations for leisure travel and bring additional awareness about the city and the state to meeting and event planners and sports organizations.

We will continually analyze the total reach of the media exposure or event, the potential for room night demand, audience profile as it relates to visitor travel habits, and the “message” opportunity before determining which partnerships will be funded under this element.

WINTER MARKETING
A. Advertising
In an effort to reach the northwest and regional skier market, advertisements will be developed and placed in a variety of in-flight magazines and targeted publications such as Horizon Air Magazine, drive market newspapers and other appropriate publications or newsletters targeting skiers, visitors, active seniors or ski groups. Grant funds will cover costs for the design and/or placement of the ads.

B. Ski Shows – Bogus Basin
Funds would be used for Bogus Basin or Bureau staff members to attend appropriate shows to promote the mountain resort and Bogus Basin ski packages. Possible shows could include the Women’s Fitness Celebration Expo and additional ski-related events such as the Banff Mountain Film Festival, Warren Miller Films or other sports shows that might reach skiers within Boise’s drive market. Grant funds will be used to pay per diem costs for those working the shows, show registration, booth costs, shipping and show equipment rental where appropriate or necessary.

C. Bogus Basin Stay & Play Promotion
The Stay & Play promotion encourages visitors staying in Boise hotels to buy one lift ticket and get a second one free. Up to 5,000 rack card/brochures, tent cards and posters will be designed, printed and distributed in response to skier requests for information, at sports/ski shows and in the brochure racks of willing hotels and visitor centers within the drive market and along the interstate. Tent cards and posters will be given to participating hotels to promote the offer to their guests. This promotion will be promoted through a rack card/brochure and print and electronic advertising. Ads promoting the Stay & Play special will run in newspapers within the drive market and could include McCall, Baker City, LaGrande, Ontario, Twin Falls, Weiser, Sun Valley and Pocatello or other appropriate areas. Radio, TV and online ads will also be considered for those areas and could extend to travel planning sites. The goal of this promotion is to encourage people to stay in Boise hotels – perhaps extending their stay, to enjoy the urban amenities and to enjoy winter sports and recreation at Bogus Basin.

STATE/REGIONAL PARTNERSHIPS
Funds from this element will be used for the development and placement of a Boise City ad in the Idaho Travel Guide. The ad will be designed to encourage potential visitors to visit the Boise website and to encourage visitors to include the city in their Idaho travel plans. The ad will display the BCVB toll free number as a call to action. This plan allows the city to benefit from the reach of leisure advertising done under the state program without duplicating the investment in “same” publications.

Funds in this program will be used to work with the state tourism office on co-op programs to reach both the domestic and international markets. Rocky Mountain International’s annual show could be included in this element and could include print advertising in the Real America Guide publication. Additionally the Bureau would participate with Go West including hosting their annual event which is scheduled to meet in Boise in February 2011. This event will bring 300 to 400 attendees to the city and create a new awareness among the international attendees of the potential for visitation to the city and to the entire state. Additionally funds could be used to participate in state organized fam trips and site visits



ITC Requested:  $75,500.00    Total Match:  $9,500.00    Total Cost:  $85,000.00

Element 7
Title: Special Event Support
Description:
On occasion the bureau has the opportunity to secure convention or tourism business, including short-term and/or local business, and sporting events by agreeing to a specific sponsorship request required by a particular event such as, but not limited to, Ironman, Farwest Soccer Tournament, reunions and other events looking to Boise as a host site. Such sponsorships include, but are not limited to, facility cost defrayment, receptions, meeting breaks (refreshments), marketplace or conference meals, meeting materials tailored to a specific event (i.e. name tags, binders/notebooks), event signage, communication systems, lodging and transportation assistance. Transportation assistance, as allowed with site visits and fams, though not frequently required, is essential for assisting with groups moving meeting/event attendees to an alternate site when transportation is the deciding factor in bringing the event to the city (i.e. sporting events requiring specific sporting venues; rural locales; multiple hotel sites to a single meeting venue). Unlike many of the cities Boise is in direct competition with, our city does NOT have sufficient facilities to house a large group under one roof. This element allows the bureau to supply the occasional motivational assistance required in a bid to secure meeting and event business which would need to utilize multiple sites.

ITC Requested:  $60,000.00    Total Match:  $7,500.00    Total Cost:  $67,500.00

Element 8
Title: Training
Description:
Funds from this element will be used to attend the annual ICORT conference. Funds would be used for registration fees, travel and other costs associated with the event as allowed under the ITC rules.

Cash match will come from additional appropriate training programs which enhance the BCVB staff's ability to accomplish, at the highest performance level, the sales and promotional programs undertaken by the bureau.

ITC Requested:  $1,000.00    Total Match:  $2,000.00    Total Cost:  $3,000.00

Element 9
Title: Cultural Community Co-op Programs
Description:
Idaho Commerce’s Tourism Division has encouraged cultural groups to come to their local tourism marketing organizations, like the Boise CVB, to partner in the promotion of art and entertainment venues and events, rather than having these individual entities prepare separate grant applications. In support of this concept, this element will be used to fund a number of cultural pieces, events and activities such as:

A. Boise Museums Brochure – Funds will be used to update, redesign and print up to 30,000 of this annual information piece covering the Boise Museums Association museums in the city and distribute the brochures to hotels, Chambers and Visitor Centers through Certified Folder Display. The cost of the project is shared with members of the Boise Museums Association that are included in the brochure.

B. Boise Public Art & History Locations Brochure - Funds will be used to help with the updating and printing of the informational map/brochure that features Boise’s cultural and historical locations and the more than 30 pieces of public art located downtown. Costs for the brochure will be shared with the Boise City Arts Commission and other sponsoring groups.

C. Idaho International Film Festival Promotion –
Advertising: Grant funds will be used for the design, printing, recording, producing and placement of ads and/or program inserts in newspapers or magazines representing various regions such as Twin Falls, Nampa/Caldwell Pocatello, Idaho Falls, Sun Valley and McCall, Salt Lake City, Utah; Spokane, Washington; and Portland, Oregon. Magazines such as Sun Valley Magazine, Art Idaho and Idaho Magazine could be utilized along with radio or TV advertising that has regional reach.

Website: The IIFF Website (www.idahofilmfestival.com) will be maintained and updated with film festival schedules, information on workshops, links to articles and other news write-ups on the Festival, as well as links to cooperative festivals, such as Spudfest. Funds will be used for design revisions, management and website hosting.

Promotion: IIFF representatives will travel to key film festivals and industry marketplaces, often in conjunction with the Idaho Film Office, in an effort to increase awareness of the festival and Boise among travelling film festival-goers and the film industry. Funds would be used for registration and allowable travel and tradeshow exhibit expenses.



ITC Requested:  $10,000.00    Total Match:  $1,250.00    Total Cost:  $11,250.00


*Element detail is generated automatically based on information provided in the application. Audit costs must be included in your budget proposal if the ITC grant award total is $100,000.00 or more. (An Audit may be required at the discretion of the ITC, if ITC funding is less that $100,00.00). Audits are exempt from match requirements.

ElementTotal Project CostMatching ShareITC Grant RequestAmount Awarded
1) Audit$3,000.00$0.00$3,000.00$3,000.00
2) Admin/Fulfillment$25,000.00$0.00$25,000.00$25,000.00
3) Marketing$223,375.00$25,875.00$197,500.00$190,000.00
4) Advertising$225,000.00$25,000.00$200,000.00$166,018.00
5) Communications$94,500.00$10,500.00$84,000.00$78,000.00
6) Partnerships$85,000.00$9,500.00$75,500.00$75,500.00
7) Special Event Support$67,500.00$7,500.00$60,000.00$60,000.00
8) Training$3,000.00$2,000.00$1,000.00$0.00
9) Cultural Community Co-op Programs$11,250.00$1,250.00$10,000.00$10,000.00
Totals$737,625.00$81,625.00$656,000.00$607,518.00

It is hereby mutually agreed upon and understood the use of these funds will be for the purposes stated in this document only and are subject to, and will comply with, the terms of the current rules & guidelines of the Idaho Regional Travel and Convension Grant Program, Idaho Dept. of Commerce, as signed by the authorized individuals.

Appropriate credit logos must appear on all plans funded by the ITC for reimbursement. Refer to IDAPA 28.02.03.021.

The total of cash match should meet or exceed the total match obligation.

The organization has received cash match commitment from the organizations listed below. Written letters of cash match commitment are stored by the organization and available for review.

ContributorCash Match
(12.5% of Match obligation)
GBAD/BCVB$50,000.00
Fams/Partnerships/Sales Programs$31,625.00
Totals$81,625.00